LEGAL REFERENCE

Aapke Mahlumat Ki Hifazat Kaise Karte Hain

pumpkin 20 par aapke personal details, account activity aur payment records surakshit rahte hain. Hamari privacy posture Pakistan mein kaam karte hue local qanoon ke mutaabiq bnaya gya...

Data encryption standardLocal payment securityAccount verification process
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pumpkin 20 Aapke Mahlumat Ki Hifazat Kaise Karte Hain

Hamari Privacy Policy Ki Bunyadi Baatein

Jab aap pumpkin 20 par account khol rahe ho, ham likhtay hain aur samjhte hain ke aapke naam, email, phone number, aur payment details bahut sensitive hain. Hamari systems encryption use karte hain taake JazzCash, Easypaisa, SadaPay aur Raast transactions surakshit rahen. Aapka account login history aur game activity records hamari servers par store hota hai, lekin sirf aapke account ke liye

accessible hota hai. Jahan local qanoon ijazat deta hai wahan ham regional data storage follow karte hain. Agar aap Pakistan ke supported ilaqon mein ho, to aapka withdrawal request aur account verification process hamari local compliance teams dwara dekha jata hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KE RASTE

Privacy Ke Masaail Ke Liye Contact Kren

Agar aapke koi prashna ho aapke data, account security, ya privacy rights ke baare mein, hamara support team available hai. Hamari teams Pakistan mein based hain aur Urdu-speaking support provide karte hain.

Team online

Email Support

Aapke privacy concerns ko [email protected] par bhejiye. Hamara team 24 ghante mein jawab deta hai.

In-App Help

Aapke account settings mein 'Privacy & Security' section mein direct support chat khol sakte ho.

Data Access Request

Apne personal data ka copy lena chahte ho? Support se 'Data Download' maang sakte ho, 7 din mein mil jayega.

SECURITY STANDARDS

Hamari Encryption Aur Verification Practices

pumpkin 20 ki technical team industry-standard encryption protocols follow karta hai. Aapka password bcrypt hashing se surakshit hai, aur sessions HTTPS over encrypted channels chalta hai. JazzCash, Easypaisa, SadaPay aur Raast payments...

SSL/TLS Encryption

Har transaction aur login attempt 256-bit encryption ke through jata hai, taake man-in-the-middle attacks ruk saken.

Two-Factor Authentication

Aapka account mein 2FA enable kar sakte ho taake sirf aap hi withdraw kar saken aur email confirm kar saken.

Payment Gateway Audit

JazzCash, Easypaisa, SadaPay aur Raast integrations quarterly security audits se guzarte hain.

Account Verification

Withdrawal se pehle aapka phone number aur email confirm karte hain, aur large amounts ke liye additional identity check hota hai.

Session Timeout

Inactivity ke 30 minutes baad aapka session automatically logout hota hai, taake public devices par aapka account exposed na rahe.

Data Retention Limits

Account close karne ke baad aapka personal data 90 din mein delete hota hai, sirf legal audit trail chhod kar.

Privacy Policy Mein Alag Kya Hain

Hamara privacy policy sirf legal box nahi hai—yeh aapke account ke din-roz operations ko reflect karta hai. JazzCash, Easypaisa, SadaPay aur Raast se withdraw karte waqt aapka data...

Local Payment HandlingEasypaisa aur JazzCash deposits hamari Pakistan-based backend systems mein process hote hain, international third parties se nahi.
Transparent Data FlowAapke account settings mein dekh sakte ho ki hamne kaun sa data store kiya hai aur kab tak.
No Third-Party MarketingHamara privacy policy mein likha hai ke aapka email aur phone marketing emails ke liye third parties ko nahi denga.
Withdrawal Verification TrailSadaPay ya Raast se withdraw karte waqt aapko SMS confirmation milta hai, aur hamari system usko log karta hai.
Account Closure RightsKisi bhi waqt apne account ko permanently close kar sakte ho, aur hamara team 30 din mein sab data anonymize kar deta hai.
Fraud Detection LogsAgar hamara system suspicious activity detect kare, aapko notify karte hain aur aapke account ko temporary hold karte hain, safety ke liye.
Cookie TransparencyPumpkin 20.com par jo cookies use hote hain woh session management aur fraud prevention ke liye hain, tracking nahi.
POLICY FEATURES

Aapke Privacy Ko Protect Karte Hue Features

Hamara platform design mein privacy built-in hai. Account creation se lekar withdrawal tak, har step mein aapke mahlumat sirf zaroorat ke liye store aur use hota hai. JazzCash...

Encrypted Account Dashboard Aapke login, game history aur balance hamari encrypted database mein...
Payment Method Masking Aapke JazzCash, Easypaisa, SadaPay ya Raast account number ko last...
Withdrawal Confirmation Step Paise nikalne se pehle aapko SMS aur email dono se...
Login Activity Report Aapke account settings mein dekh sakte ho ke kaun-kaun se...
Data Download Option Aapke saath jo bhi data hamne store kiya hai—name, email...
Privacy Settings Control Notifications, email communication aur data sharing preferences ko apne hisaab...

Aksar Pooche Jane Wale Prashna

Jab aap account close karte ho, hamara team aapke personal data—name, email, phone—ko 90 din ke andar delete kar deta hai. Transaction history aur audit logs financial compliance ke liye 5 saal tak rakhte hain, lekin wo anonymized hote hain.

Nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast account details sirf hamari secure payment gateway ko diye jaate hain, jahan transaction process hota hai. Hamara team aapka pura account number nahi dekh sakta, sirf encrypted reference dekh sakte hain.

Nahi. Hamara app location permissions nahi manga. Sirf IP address log karte hain, jo aapke country aur region identify karne ke liye use hota hai taake supported markets confirm kar saken.

Unauthorized withdrawal hone par aap 48 ghante mein support ko inform karte ho, aur hamara fraud team investigation shuru karta hai. Withdrawal reverse hone se pehle aapko SMS aur email confirmation milta hai, isliye unauthorized transactions mushkil se ish possibility kam hoti hai.

Agar hamara privacy policy change ho, aapko in-app notification aur email dono se notify karte hain. Updates ko apne account settings mein accept karna padta hai before aap further play kar saken.

Har withdrawal ka record 5 saal tak hamari compliant database mein rahta hai, tax aur regulatory audits ke liye. Lekin aapke account close hone ke baad, withdrawal records anonymized hote hain taake aapka name ya phone visible nahi rahe.

Nahi. Hamara analytics sirf internal platform improvements ke liye use hota hai. Game trends aur server performance analyze karte hain, lekin kisi bhi personal data nahi share karte external companies ke sath.